Values and key performance indicators are gold nuggets to company success that are often over-looked.
Corporate values are often focused on how the company and its employees should treat their customers. Corporate values should also focus on how employees should treat each other. Having these values spelled out well help managers deal with those employees that are not upholding the values of the company and be able discipline them with dignity rather than simply appearing as the bad guy. This video reviews why values and key performance indicators must be spelled out for all employees and managers in order to save the company valuable time and money.
Agenda
Faculty
Kate Sheridan
Herding Ostriches
- World-renowned expert on generational studies
- Began her career as a news writer and researcher for CNN news
- Was a senior investment manager for Clark Financial Group, which included managing investments of professional athletes
- Co-founder and CEO of the first mobile medicine company in the nation, it rapidly grew from $400 valuation to $60 million and it opened up legal and professional limits for mobile providers of services across the nation
- Specialist on how generations affect everything in business
- Author of five books: Herding Ostriches, 2012; Generation Intelligence, 2014; The GEN factor, 2016; The Last Generation on Earth, 2018; First, Last, and Next, 2020
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