Use effective communication to assist employees.
When an employee has an attitude problem it is often thought of that the employee is lazy or rude, or has other attitudes that lowers overall morale. A person’s attitude is not something that can be changed by another person. As a manager you must change the behavior that is behind the attitude. This video reviews how to identify what is causing the bad attitude and how to get to the root of the problem.
Agenda
Faculty
Jackie A. Sexson
- Compliance and HR leader
- Former executive director with the legal and human resources consulting firm, The Sexson Group
- Extensive experience in employment and labor law, as well as human resources
- Experience as an attorney with HR background in employee relations, performance management (360-degree feedback), organizational management, benefits administration, recruitment and selection, compensation, equal employment opportunity, and training and development
- Experience with the public sector, Fortune 500 companies and small startup companies
- Held director and executive level positions, and worked as an independent consultant
- Certified as a senior professional in human resources by the Society for Human Resources Management
- J.D. and M.B.A. degrees
- Can be contacted at 334-274-3007 or [email protected]
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