Learn how best to leverage the energy and passion of passive-aggressive personalities to produce win-win results.
Working with people can be like diffusing an explosive device. Everyone has the potential to blow if mishandled. When the natural tendency to be passive meets a strong desire for fairness or equity or the need to win or be right, the conditions become ripe for potential disaster. Handling passive-aggressive situations passively leads to enabling undesirable behavior. Confronting passive-aggressive people may set off a powder keg of emotion and resistance. This material will help you uncover the roots of passive-aggressive behavior, disarm the aggressor, open up the passivist, and move the conversation into the assertive zone - even creating a long-term culture where communication is safe and productive.
Agenda
Faculty
Sheryl Prindle
Professional Coach Academy
Sherry Prindle
- Virtual Training Specialist – Pathways Business Seminars, Successful Training Solutions
- Lead Trainer Specializing in Conflict, Communication, and Emotional Control – Performance Training Resources
- Founder of the Professional Coach Academy – Certifying life and executive coaches since 2008
- Author of Manipulation: How to Recognize and Resist the Games People Play
- Curriculum Development Specialist for three seminar companies and four gov-ernment agencies
- Founder and host of a Star Summit speaker and trainer incubator
- Certified as a professional trainer and master coach
- Interdisciplinary Master of Arts degree in Business, Communications, and Linguistics
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