From this topic, seasoned professionals can learn tips for avoiding the pitfalls of overpromising and under delivering. You will learn to develop and maintain a vibrant pipeline and close more sales by underpromising and over-delivering. And it provides a compass for organizations to use in building and maintaining profitable customer relationships.
Agenda
Faculty
Kerry Weiner Elkind
The Elkind Group
- President of The Elkind Group
- Practice emphasizes all aspects of service to sales skill development and coaching
- Conducts regular seminars and workshops on transforming managers into inspiring and effective sales leaders, transforming supervisors into performance coaches, and transforming service representatives and order takers into fearless sales makers
- Wrote several publications related to the areas of improving sales and service
- Licensed neuro-linguistic coach and senior Birkman consultant and certified mediator
- Master’s degree in education and a certificate in educational therapy, Holy Names University
- Can be contacted at [email protected], www.elkindgroup.com or on Twitter® @theelkindgroup
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