Learn how clear and concise communication, along with emotional intelligence, promotes team building and individual success.
Exceptional customer service helps build team success and generate more profit. This presentation will focus on what builds the understanding of consistently applying customer-focused behaviors and attitudes. Leaders and team members at all levels will learn how clear and concise communication, along with emotional intelligence, promotes team building, individual success, and exceptional customer service. Angie will introduce simple processes that can be highly effective.
Agenda
Faculty
Angie Garfield
Customer 1st Success
- Owner of Customer First Success
- Expertise in communication skills, team building, team environment dynamics, people development, emotional intelligence, goal achievement for individuals and teams, behaviors, and resolving conflict
- Has facilitated successfully over 800 professionals in the Omaha area to achieve excellence in customer service
- Has presented to senior executives, international professionals, and charitable organizations
- Known for engaging participants with content and material that brings team building as well as individual success to any company
- Member of Omaha Area Chamber of Commerce, Omaha Better Business Bureau, and National Speakers Association
- Can be contacted at [email protected] or 402-320-5892
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