Understand important collections-related compliance obligations and the penalties that may result from violations.
A significant aspect of debt collection is placing telephone calls to debtors. Yet, the legal landscape for the debt collection industry is fraught with numerous sources of potential liability, most notably the Fair Debt Collections Practices Act and the Telephone Consumer Protection Act, as well as state law claims, including invasion of privacy/intrusion upon seclusion. Each of these laws presents its own unique obligations and challenges for collections professionals. This course will discuss those obligations and challenges and will outline common pitfalls - the DON'TS - and best practices - the DOS - that every collection professional needs to know.
Agenda
Faculty
Eric M. Hurwitz
Stradley Ronon Stevens & Young, LLP
- Partner in the office of Stradley, Ronon, Stevens & Young, LLP
- Co-chair of the firm’s Financial Services Litigation practice group.
- Practice focused on defending financial institutions from claims arising out of nearly every type of consumer and commercial financial product.
- Defends both single plaintiff and class action lawsuits against banks, mortgage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies and other financial services institutions.
- Conducts regular seminars and workshops on numerous consumer finance topics.
- Author of publications concerning the mortgage industry, including the Fair Credit Reporting Act, Equal Credit Opportunity Act, and regulations promulgated by the Consumer Financial Protection Bureau.
- B.A., University of Texas at Austin
- J.D., Boston University School of Law
- South Jersey Biz, Best Attorneys in Business for litigation
- Contact information [email protected] or 856-321-2406
Benjamin E. Gordon
Horn Williamson, LLC
- Counsel in the office of Stradley Ronon Stevens & Young, LLP
- Significant first- and second-chair trial experience, with a focus on defending financial institutions against claims arising out of both consumer and commercial financial products
- Defends in state, federal, and private forums across the country, banks, mortgage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies, and other financial services institutions
- Certified AAA arbitrator with a focus on consumer cases
- Author of publications concerning legal issues affecting the consumer finance sector, including mortgage lending, credit reporting, and the student loan industry
- J.D. degree, Temple University, Beasley School of Law; B.A. degree, Haverford College
- Can be contacted at [email protected] or 215-564-8752
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