Understand the additional types of skills project managers need to communicate and interact with people in a more effective way.
It has been said that the project manager's knowledge is 'inch deep, mile wide.' In addition to technical knowledge, the project manager desperately needs other types of skills - people skills or soft skills, which allow them to communicate and interact with people in a more effective way. Soft skills are no less important than technical skills. How often have we seen a brilliant engineer or other technical professionals miserably fail when managing a company or organization? This course will briefly cover some soft skills needed for the project managers, such as effective communications, time management, stress management, teambuilding/leadership, change management, conflict management, emotional intelligence, and other soft skills that are essential for the project management team members. Many examples and case studies are also included in the material.
Agenda
Faculty
Saleh Mubarak
Saleh A. Mubarak, Ph. D.
- Construction project management professor, consultant, author, public speaker, and trainer
- An authority on project planning, scheduling, and project control
- Over 30 years of diversified, industrial, and academic experience, all in the general field of construction project management
- Extensive experience in continuing education and professional training around the world, mainly in technical subjects but also in soft skills
- Author of two books, Construction Project Scheduling and Control, 4th edition, and How to Estimate with Means Data: Basic Skills for Building Construction, 5th edition, both published by Wiley; also wrote many articles, technical and other
- Public speaker at many local, regional, and international events
- Presented at many professional conferences, such as PMI and AACE International
- B.S., M.Sc., and Ph.D. degrees in civil engineering, specializing in construction project management
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