Gain a better understanding of how to handle security threats and other unexpected situations to keep yourself and your organization safe.
The front desk is the first line of defense in ensuring the safety of an establishment. This presentation will cover critical security strategies to help front desk staff identify and address potential threats. We will explore the importance of recognizing warning signs, documenting concerning behavior, assessing risks, and involving management in resolving security issues. You will also gain insight into evaluating an individual's background and considering external factors that may contribute to their behavior.
Agenda
Faculty
Simon Osamoh
Kingswood Security Consulting LLC
- Founder and CEO, Kingswood Security Consulting
- 14 years of experience as a detective, working serious and organized crime
- Was part of the team with the British Security Services that investigated the 2006 Liquid Bomb Terrorism Plot, which led to significant changes in global aviation security, including the introduction of restrictions on liquids carried onto planes
- Former head of counter-terrorism at the Mall of America in Minnesota, where he specialized in behavior detection techniques
- Former Director of Risk and Compliance having worked for three of America’s largest financial institutions
- Bestselling author of 10 Powerful Strategies for Conflict De-Escalation and Securing Church Operations and his work on conversational interviewing was featured in the award-winning book, How to Stop a Mass Shooting Epidemic
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