Learn why supply chain metrics and performance measurement matter in procurement.
A wise manager once said that "You can't improve what you don't measure and generally, whatever you measure - improves". Key performance indicators and metrics provide your procurement and supply chain operation with vital information that you can use to measure success and drive process improvement. In this information we will discuss how to create a culture of continuous improvement within your operation using metrics. Learn how to determine the right metrics to track and how to use metrics to identify opportunities to improve processes and address operational challenges. Understand how to tie goals to metrics and learn about how to obtain cooperation from staff to help to achieve goals, and how to keep them informed of progress.
Agenda
Faculty
LeRoy H. Graw, EdD, CPP, CPPM, C.P.M. CPSM, CPCM, CISCM
International Purchasing and Supply Chain Management Institute
- President and CEO of the International Purchasing and Supply Chain Management Institute (www.ipscmi.org), American Procurement Institute (www.api-us.org), and American Certification Institute (www.amcertinst.org)
- International reputation as a subject matter expert, consultant, and seminar leader in purchasing/procurement and supply chain management with over 48 years of experience
- Author of 21 different procurement and supply chain management certification programs and 45 different procurement and supply chain management seminars and courses; more than 3000 students have participated in his programs and courses in the United States, China, Mexico, the Caribbean Basin, Europe, Middle East, South Africa, Indonesia, Singapore, Malaysia, and Thailand
- A world class practitioner, educator, and trainer and published author of procurement textbooks and manuals; his published works include Service Purchasing: What Every Buyer Should Know (Van Nostrand), Cost and Price Analysis: Tools to Improve Profit Margins (Van Nostrand), Manual of International Business Negotiation (published in China), and Commercial Contracting: Otherwise Known as Purchasing (published in China)
- Co-author of the previous edition of the C.P.M. Study Guide, the C.P.M. Diagnostic Examination, and the NAPM Glossary of Key Purchasing Terms
- He was recently honored by the National Contract Management Association as its educator of the year
- Serves on the adjunct faculty for several American, Chinese, and Malaysian universities
- B.S. degree, U.S. Military Academy at West Point; M.B.A. degree, University of Richmond, Virginia; Ed.D. degree in education administration and curriculum and instruction, University of Southern California
- Designated a Lifetime Certified Purchasing Manager; he holds several additional certifications in purchasing, contracting, supply chain management, and certified training consultant
- Can be contacted at 253-248-7188, [email protected] or [email protected]
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