Learn how to use root cause analysis to prevent payroll errors from occurring.
Technology is becoming more part of our daily lives, and payroll is no exception. Payroll departments are being asked to do more with less and leveraging technology to do payroll tasks. Now that day-to-day payroll tasks are being done with greater ease, payroll professionals are being asked to take more time to improve processes and save money for companies to perform those processes. Because of this, it is becoming more critical for payroll professionals to have the skills to analyze a process and build standards on how those processes are functioning, not only understanding a process but being able to measure results within industry standards.
This topic will give you the tools to identify the root cause of errors so you can update processes to ensure such errors only happen once. This course will review commonly made errors reported by the IRS and the United States Department of Labor.
Agenda
Faculty
Dayna J. Reum, CPP, FPC
Dayna J. Reum
- Senior director of payroll and HRIS at a major medical center in Chicago
- Heavily involved in the payroll field for more than 17 years
- Started as a payroll clerk at a small Tucson company, moved on to be a payroll team leader at Honeywell Inc.
- Obtained her FPC (Fundamental Payroll Certification) through the American Payroll Association
- Received several merit awards for customer service and acquisitions and divestiture
- Taught at the Metro Phoenix American Payroll Association meetings and the Arizona State Payroll Conference
- CPP (Certified Payroll Professional) through the APA
- Serves on the National American Payroll Association on the National Strategic Leadership Task Force, Government Affairs Task Force (PA local tax subcommittee)
- Received a citation of merit for her service and is a gold pin member of the APA
- Certified in HR hiring and firing practices and is a Six-Sigma Greenbelt
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