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Microsoft Dynamics 365

 

Learn the fundamentals of Microsoft® Dynamics 365.

Dynamics 365 is a cloud-based Enterprise Resource Planning (ERP) and Customer Relationship Planning (CRM) framework built on the Azure platform. Dynamics provides high uptime and a comprehensive set of business tools. Whether you are in financing, sales or retail, Dynamics has an app for you. Use the Power Apps and Power BI to understand your sales and customer needs.

Agenda

Faculty

Jay R. Carlson

Jay R. Carlson

FatDAWGS.com

  • Principal and co-owner of FatDAWGS.com, an IT solutions company
  • Microsoft® Certified System Engineer (MCSE) as well as a Microsoft® Certified Database Administrator (MCDBA)
  • More than 25 years of experience in the IT industry and 20 years as a technical writer, including working as the technical lead at a top software company supporting their financial software
  • Through FatDAWGS.com, co-wrote OfficeFest 2007, a self-published series of training modules that includes Using Microsoft® Excel® for Financial Analysis, Microsoft® Excel® Pivot Tables and Charts, as well as “Visual Basic for Applications in Microsoft® Excel® 2007”
  • Co-developed commercial SQL solutions and well-reviewed iPhone® applications
  • Graduate, Southern Illinois University; master’s degree in public administration with an emphasis in finance, University of Montana; associate’s degree in journalism

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