Increase engagement and productivity by providing feedback that motivates.
Giving constructive feedback is difficult if you don't know how to do it. In this presentation, you will learn a simple two-step process for giving feedback that will always be well-received and appreciated. The secret is understanding that you, as the leader, must coach for improvement, not perfection. The coaching process is continuous. Thus, feedback must be in small doses and provided often. You will learn why giving feedback does not have to be uncomfortable; how to exhibit empathy and listen your employee into existence; how to coach for improvement, not perfection; and how to make feedback a daily practice (taking less than 30 seconds of your time).
Agenda
Faculty
Douglas E. Noll, J.D., M.A.
Noll Associates
- Trial lawyer for 22 years before turning to peacemaking and mediation
- Adjunct professor at the Straus Institute of Dispute Resolution, Caruso School of Law, Pepperdine University
- Author of four books
- Honored as California Lawyer Magazine Lawyer of the Year
- Purpose Prize fellow since 2014 and has received many other professional awards and recognition
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