Learn communication techniques and practical applications for effectively giving and receiving instruction.
Ineffective communication in the workplace can result in costly problems for an organization. The ability to give and receive clear instructions is critical to the success of individuals, teams, and organizations. This presentation will provide an overview of different learning styles and methods of communicating and discuss how an individual's learning style can impact their ability to listen and comprehend. You will learn basic communication techniques and practical applications for effectively giving and receiving instruction and how communicators and listeners can support each other in the communication process.
Agenda
Faculty
Cynthia R. Mullins
Baldwin Rise Advisory Services
Cynthia Mullins
- CEO & Founder of Baldwin Rise
- Legal counsel, certified human resources professional (SHRM-CP), management professor, compliance, and HR speaker
- International legal counsel and chief human resources officer at JMW Consultants LLC
- Serves on the faculty at the University of Bridgeport School of Business, Antioch University, and The Non-Profit Center at La Salle University. Teach undergraduate, MBA, management, and women’s leadership courses
- Public arbitrator for the Financial Industry Regulatory Authority (FINRA)
- Conducts seminars, workshops, and webinars on human resource topics, business ethics and compliance, women’s leadership, multicultural women’s leadership, soft skills, workforce development, career strategies, negotiation, conflict resolution, and nonprofit operations
- J.D. Degree, University of Connecticut School of Law; M.S. Degree in business ethics and compliance, Cambridge College; B.A. Degree in political science, University of Connecticut
- Certificates: human resource management, Duke University; negotiation mastery, Harvard Business School Online; Scholar-Practitioner Training and Development Program, Association to Advance Collegiate Schools of Business (AACSB)
- Can be contacted at [email protected], or [email protected]
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