Learn communication techniques and practical applications for effectively giving and receiving instruction.
Ineffective communication in the workplace can result in costly problems for an organization. The ability to give and receive clear instructions is critical to the success of individuals, teams, and organizations. This presentation will provide an overview of different learning styles and methods of communicating and discuss how an individual's learning style can impact their ability to listen and comprehend. You will learn basic communication techniques and practical applications for effectively giving and receiving instruction and how communicators and listeners can support each other in the communication process.
Agenda
Faculty
Cynthia R. Mullins
Baldwin Rise Advisory Services
Legal counsel, certified human resources professional (SHRM-CP), management professor, compliance, and HR speaker
- CEO & Founder, Baldwin Rise
- International legal counsel and chief human resources officer at JMW Consultants LLC
- Faculty: University of Bridgeport School of Business, Antioch University, The Nonprofit Center, La Salle University, and CT State College. Teach undergraduate and MBA management courses
- Public arbitrator for Financial Industry Regulatory Authority (FINRA)
- Conduct seminars, workshops, and webinars on human resources topics, business ethics and compliance, women’s leadership, multicultural women’s leadership, soft skills, workforce development, career strategies, negotiation, conflict resolution, and nonprofit operations
- J.D. Degree, University of Connecticut School of Law; M.S. Degree in business ethics and compliance, Cambridge College; B.A. Degree in political science, University of Connecticut
- Certificates: human resource management, Duke University; negotiation mastery, Harvard Business School Online; Scholar-Practitioner Training and Development Program, Association to Advance Collegiate Schools of Business (AACSB)
*Can be contacted at [email protected] or [email protected]
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