Understand what influence truly is and the factors that may cause people to succeed or fail in their efforts to influence others.
Many managers, business owners, and executives struggle to generate sustained execution of key strategic objectives because of a lack of communication skills or simply an inability to influence. This may be particularly true in a situation where there is no authority and people are dealing with peers which may include other managers or outside customers or vendors. As a result, key opportunities and productivity is adversely affected. This topic will help people understand what influence truly is, the factor that may cause people to fail in their efforts to influence others. It discusses the different techniques for influence and provides some best practices to understand which technique may be most effective given the situation and the people involved.
Agenda
Faculty
Michael Cox
Michael Cox Management and Sales Training
- Owner and President of Michael Cox Management and Sales Training
- Has facilitated hundreds of highly acclaimed courses and seminars and webinars over the last 11 years, all with very positive reviews
- Spent 29 years with Pfizer Pharmaceuticals, prior to starting his business, and earned numerous awards for leadership and performance
- Noted throughout his career for developing people into management and upper management positions
- Certified in DISC and situational leadership training
- M.B.A. degree, Haub School of Business, St. Joseph’s University
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