Learn how employees will communicate, where they will go and how they will keep doing their jobs during or after a disruptive event.
ISO 22301 is a great standard to plan against and to audit against, even if an organization does not plan on becoming ISO Certified. Successful business continuity planning involves the entire organization, requires clear and consistent communication and encompasses how employees will communicate, where they will go and how they will keep doing their jobs. It also prepares the organization for disruptive events. Why is a Business Continuity Program important: 61% of companies surveyed had to invoke their BCP; 43% had to invoke it more than once. Key causes include: natural disaster, power outage, IT failure, flood, fire, telecom failure, utility outage and pandemic. What were the top 3 lessons learned from invocation? There had not been enough training and awareness efforts across the company: 48% of plans didn't adequately address emergency communications: 37% of key staff had not been included in testing; as a result they did not know their roles and responsibilities in the plan and 25% had cyberattacks.
Agenda
Faculty
Michael C. Redmond, Ph.D.
EFPR Group
- Director, IT and GRC Consulting and Audit for EFPR Group’s Governance, Risk and Compliance Consulting and Audit division
- Recognized international consultant, auditor, speaker, author, and trainer
- Consulting and auditing experiences includes cyber/information security, business continuity, disaster recovery, risk management, emergency management, asset management and ISO for clients in the health care, insurance, financial and manufacturing sectors
- Held executive management positions at Deloitte, KPMG, Chubb Services and Redmond Worldwide
- Spent four years on active duty with the U.S. Army and an additional 17 years in the National Guard and Reserves, assignments including Company Executive Officer, Public Relations Officer and Company Commander; retired at the rank of Lieutenant Colonel
- Has three published books that are being sold in over 20 countries: Mastering Your Introduction to Cyber Security, Mastering Business Continuity Management and Mastering Your Work Life Balance
- Strong risk compliance background and is up to date on DOD, PCI, ISO, NIST, DFARS, HIPAA, DFS, FFIEC, COOP, COG and more
- Certified instructor for ISO Certification classes
- Ph.D. and M.B.A. degrees in international business; currently enrolled in M.B.A. in risk management and M.B.A. in information security
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