Understand how public works services should be determined and delivered to gain the greatest financial and operational benefits for your community.
One of the key questions all Public Works leaders have is how to best meet both the public and elected official desires and workload in Public Works. Agencies are frequently tasked with providing many services for various assets such as road, storm drain/flood, facilities, fleet, utilities, parks and engineering. Often, the ideas of using alternative ways to service the public are unknown, confusing and wrought with major concerns from elected officials, the public and employees and their unions. This topic helps answer that key question and explains a logical approach of considering multiple alternatives to match to your available resources with work needs. The specific methodology of how one can go through this effort and consider various factors including cost, service, resources, availability and response will be simply outlined. Examples of what other agencies have done and lessons learned will be provided as well as sources one can use for determining the best resource approach to maintain and operate their assets.
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