Learn valuable customer retention strategies in order to drive profits for your company.
Many organizations do not understand much less practice the strategies that are required to maximize customer lifetime value by nurturing powerful relationships that go well beyond simply selling. They see clients as individual transactions and focus on the sale rather than investing the time, effort and empathy that are ALL needed to convert mercenary clients to loyal customers into raving fans.
This topic helps the persons responsible for acquiring and cultivating new client acquisition with immediately actionable tactics to find, engage, retain and maximize relationships with VIP/type loyal, profitable client relationships.
Agenda
Faculty
Ethan L. Chazin, M.B.A.
The Chazin Group LLC
- Principal of The Chazin Group LLC
- Practice emphasizes all aspects of business growth coaching
- Conducts regular seminars and workshops on numerous areas related to leadership, sales effectiveness, culture transformation, diversity and belonging, and employee empowerment
- Author of several publications related to the areas of career exploration and culture transformation
- Membership information: Goldman Sachs 10,000 small businesses coach, Kauffman Foundation FastTrac Growth coach certification
- M.B.A. degree in marketing, George Washington University
- Can be contacted at 917-239-5571, [email protected], or https://www.thechazingroup.com
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