Master the essentials of Service Agreements and Statements of Work to avoid costly pitfalls, ensure success, and streamline negotiations.
Service Agreements are one of the most commonly encountered agreements in business. They can arise in a very broad range of transactions: from software development, to implementation, to construction, and to outsourcing. Unfortunately, these important agreements are frequently not negotiated at all or negotiated incorrectly, resulting in project failures, increased costs, and wasted resources. In this session, we will focus on better understanding these agreements and the common pitfalls that arise in negotiating them. Participants will learn key terms to look for and how to revise them. In addition, participants will learn about the often-neglected ancillary document to almost all Service Agreements: Statements of Work.
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