Gain a better understanding of how to recognize emotions in the workplace before they become a problem.
You, your employees, and your family members are living during unusually stressful times. In this course, you will learn research-based tools you can apply to improve stakeholder relations and quality of customer service. These skills can be taught to your employees.
Agenda
Faculty
Laurence Stybel
Stybel Peabody Associates, Inc.
- Harvard University-trained licensed psychologist, CEO, board member in the HRTech space, co-founder of two companies, and entrepreneur-in-residence at a private equity fund
- One company is Stybel Peabody Associates, Inc.; its mission is ‘smooth leadership change when the stakes are high;’ retained search limited to board members, CEOs, COOs, and CFOs
- Has unique expertise in ‘smooth leadership change’ in family businesses and law firms
- Co-author of Navigating the Waterfall: A 21st Century Guide to Job Search and Career Management and co-author of monthly perspectives on leadership, career management, and corporate governance for Psychology Today
- Articles on leadership, career management, and corporate governance have appeared in California Management Review, Directorship, Harvard Business Review, and MIT Sloan Management Review
- Was President of the Boston Human Resource Association and a member of the Board of Directors of the National Human Resource Association
- Has been on the Board of Governors of the Institute for Career Certification International
- Listed in Marquis Who’s Who in America and Marquis Who’s Who in Business and Finance
- In 2019, The Marquis Publishing Company presented him with the Albert Marquis Distinguished Service Award for his enduring contributions to the field of leadership
- Earned the highest ICCI credential: Career Management Fellow
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