Learn how to eliminate negative attitudes and improve relationships with clear workplace communication.
Ineffective communication can have a costly effect on employee engagement, client relationships, and your organization's bottom line. Effective communication in the workplace promotes employee productivity, performance, and satisfaction. Following communication best practices can promote quality products and services and improve client relationships, satisfaction, and loyalty. This presentation will review basic communication techniques and types of learning styles. Learn about the correlation between communicating and learning and how an individual's learning style can impact their ability to listen and comprehend. The topic will cover the difference between effective and non-effective leaders, how to use intentional communication, and how to apply these skills in remote workplace environments.
Agenda
Faculty
Cynthia R. Mullins
Baldwin Rise Advisory Services
Cynthia Mullins
- CEO & Founder of Baldwin Rise
- Legal counsel, certified human resources professional (SHRM-CP), management professor, compliance, and HR speaker
- International legal counsel and chief human resources officer at JMW Consultants LLC
- Serves on the faculty at the University of Bridgeport School of Business, Antioch University, and The Non-Profit Center at La Salle University. Teach undergraduate, MBA, management, and women’s leadership courses
- Public arbitrator for the Financial Industry Regulatory Authority (FINRA)
- Conducts seminars, workshops, and webinars on human resource topics, business ethics and compliance, women’s leadership, multicultural women’s leadership, soft skills, workforce development, career strategies, negotiation, conflict resolution, and nonprofit operations
- J.D. Degree, University of Connecticut School of Law; M.S. Degree in business ethics and compliance, Cambridge College; B.A. Degree in political science, University of Connecticut
- Certificates: human resource management, Duke University; negotiation mastery, Harvard Business School Online; Scholar-Practitioner Training and Development Program, Association to Advance Collegiate Schools of Business (AACSB)
- Can be contacted at [email protected], or [email protected]
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