Today's advanced collection tools act as
In today's competitive receivables industry, technology is playing an increasingly crucial role in maintaining profitability and managing the ever-changing compliance and consumer-driven landscape. Learn how technology is being used to help the first and third-party ARM industry connect, collect, and comply more effectively and with greater efficiency through the power of machine learning and real-time data analysis. We'll share how the industry's most advanced collection tools are using data from consumer interactions to improve the performance of their agents and connect and collect from consumers through their preferred channel.
Agenda
Faculty
Michael Wise
Intelligent Contacts, Inc.
- Chief Marketing & Strategy Officer at Intelligent Contacts, Inc.
- Researcher and Author, How Higher Out-Of-Pocket Costs Are Changing Healthcare’s Revenue Cycle, and Communication and Payment Preferences of Consumers With Past Due Debt
- Author of multiple industry whitepapers and case studies focused on accounts receivable technology
- Advanced Certifications in Digital Messaging Campaigns and Google Analytics
- Over 4 years as a subject matter specialist in communication and payment technology designed for the ARM and health care industries
- Memberships: ACA International, HFMA, RMAi
- Bachelor’s degree in media studies, University of Houston
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