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Building Trust With the Human Resource Department

Learn the elements of trust required for an effective HR Department and how to build and maintain that trust within your organization.

Today's human resource departments have an incredible opportunity to positively impact the employee experience and contribute to their organization's success. For too long, human resource departments worked as documenters and compliance officers instead of change agents. It is time for the human resource department to own its mission and bring meaningful, transformational value to the organization by; 1) Making trust foundational in the organization's culture and ethos, 2) Establishing or enhancing trust in the human resource department, and 3) Being a trusted source and trusted resource for employees and managers. This program offers professionals useful approaches for building trust with the human resource department.

65 minutes
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview

  • HR Past and Present
  • Future HR
  • Self-Assessment

Rebranding the Human Resource Department

  • HR Leader and Role Model
  • HR Team
  • HR Collaborators (Internal and External)

Human Resource Department and Employee

  • Source
  • Resource
  • Agent
  • Trusted Listener and Advisor
  • Safety, Culture and Wellness
  • Conflict Resolution
  • Employee Participation

Human Resource Department and Organization

  • Recruitment
  • Onboarding
  • Safety, Culture and Wellness
  • Employee Engagement and Motivation
  • Performance Management
  • Conflict Resolution
  • Crucial Conversations

Summary and Q & A

  • Highlights
  • Questions and Answers
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on October 25, 2024.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Cynthia R. Mullins

Cynthia R. Mullins

Baldwin Rise Advisory Services

Cynthia Mullins

  • CEO & Founder of Baldwin Rise
  • Legal counsel, certified human resources professional (SHRM-CP), management professor, compliance, and HR speaker
  • International legal counsel and chief human resources officer at JMW Consultants LLC
  • Serves on the faculty at the University of Bridgeport School of Business, Antioch University, and The Non-Profit Center at La Salle University. Teach undergraduate, MBA, management, and women’s leadership courses
  • Public arbitrator for the Financial Industry Regulatory Authority (FINRA)
  • Conducts seminars, workshops, and webinars on human resource topics, business ethics and compliance, women’s leadership, multicultural women’s leadership, soft skills, workforce development, career strategies, negotiation, conflict resolution, and nonprofit operations
  • J.D. Degree, University of Connecticut School of Law; M.S. Degree in business ethics and compliance, Cambridge College; B.A. Degree in political science, University of Connecticut
  • Certificates: human resource management, Duke University; negotiation mastery, Harvard Business School Online; Scholar-Practitioner Training and Development Program, Association to Advance Collegiate Schools of Business (AACSB)
  • Can be contacted at [email protected], or [email protected]
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More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 411668
Published 2024
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